Refund Policy
At Bellagio Nail Lounge, your total satisfaction is our top priority. However, we do not provide monetary refunds for any services once they have been performed. Paying for your service and leaving the premises signifies that you agree to our salon policies and are satisfied with the results provided.
If you have any concerns or are dissatisfied with your service, please inform your technician or a manager immediately before leaving the salon. The management team at Bellagio Nail Lounge is fully committed to addressing and resolving any issues on the spot to ensure you leave completely satisfied.
Service Guarantee
At Bellagio Nail Lounge, we stand by the quality of our services. If you experience any issues due to a service-related error within one week (7 days) of your appointment, we will gladly provide a complimentary repair. After this period, any repairs will be treated as a standard service and subject to regular pricing.
Please note: Traditional polish services are not covered under this guarantee.
Clients are responsible for any damages resulting from improper care, forceful impact, or accidental mishaps.
Terms and Conditions
For the mutual convenience, safety, and comfort of our valued guests and staff, Bellagio Nail Lounge enforces the following guidelines:
Appointments and Cancellations: Please arrive on time for your appointment. If you need to cancel or reschedule, we kindly request at least 24 hours' notice.
Late Arrivals: Clients arriving more than 10 minutes late may have their service modified or rescheduled, at the discretion of the salon, to protect the schedule of subsequent guests.
Payment Policy: Full payment is required immediately upon completion of services. Once payment is made and you leave the salon, it indicates your acceptance and full satisfaction with the service.
Service Satisfaction: We strive to provide the highest quality of service. If you are not satisfied with any part of your experience, please inform our staff or manager before leaving the salon so we can resolve the issue immediately.
Service Refusal: Bellagio Nail Lounge reserves the right to refuse service to anyone displaying disrespectful behavior, or clients with open wounds or contagious skin/nail conditions.
Health and Safety: For the health and safety of our clients and staff, please inform us of any medical conditions, diabetes, skin sensitivities, or allergies prior to receiving services.
Ingrown Nail Care: Your safety is our top priority. Our technicians provide cosmetic care only and are not licensed podiatrists. While we are happy to assist with minor cosmetic ingrown care upon request, it is performed at the client's own risk. Bellagio Nail Lounge cannot be held responsible for any medical complications that may arise. For serious concerns, we recommend visiting a healthcare professional.
Children Policy: For safety reasons regarding sharp tools and chemical products, children under 10 must be closely supervised by an adult at all times.
Cell Phone Usage: Please maintain a respectful volume during phone conversations or use hands-free devices/headphones to preserve a relaxing environment for all guests.
Personal Belongings: Bellagio Nail Lounge is not responsible for any lost, stolen, or damaged personal belongings during your visit.
Gift Cards: Gift cards are non-refundable, cannot be exchanged for cash, and are treated as cash.
Modifications to Terms: We reserve the right to modify these terms and conditions at any time without prior notice.
Management Discretion: Any issues or situations not explicitly covered in these terms and conditions will be handled at the sole discretion of Bellagio Nail Lounge management.
By visiting Bellagio Nail Lounge, you acknowledge and agree to these terms and conditions. We appreciate your business and look forward to serving you!
